Pairing issues



  • Hi Guys,
    I'm having problems pairing my Garmin HR monitor strap and Garmin Speed/Cadence.
    I have a Bkool Ant+ dongle.
    Any ideas?



  • Hi

    I have the bkool dongle (the older) and no issues with Garmin HR. I recommend you to plug in the dongle before start the program.



  • Thanks for your quick reply rabberio.
    Just tried your suggestion but no luck.
    I'm on a Mac, wonder if that has anything to do with it?



  • Hey Stephen,

    Do you see the ANT+ stick detected when you start the program?
    You can see if it is detected in the lower right corner of the app.

    If not, I suggest you check to stop other Garmin and ANT+ processes before lauching MT.
    For example, ANT+ agent, Garmin Express, etc.
    Theses software often use a service in the background that lock the ANT+ Stick.
    On Mac, you would need to open the Activity Monitor and look for theses processes.

    Cheers,
    Max



  • Hi Guys, finally managed to pair everything. Seems that I just have to be patient and wait a while for some reason.
    Thanks for your help and suggestions.


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