Pairing issues

[Stephen]

Hi Guys,
I'm having problems pairing my Garmin HR monitor strap and Garmin Speed/Cadence.
I have a Bkool Ant+ dongle.
Any ideas?

[raberrio]

Hi

I have the bkool dongle (the older) and no issues with Garmin HR. I recommend you to plug in the dongle before start the program.

[Stephen]

Thanks for your quick reply rabberio.
Just tried your suggestion but no luck.
I'm on a Mac, wonder if that has anything to do with it?

[admin]

Hey Stephen,

Do you see the ANT+ stick detected when you start the program?
You can see if it is detected in the lower right corner of the app.

If not, I suggest you check to stop other Garmin and ANT+ processes before lauching MT.
For example, ANT+ agent, Garmin Express, etc.
Theses software often use a service in the background that lock the ANT+ Stick.
On Mac, you would need to open the Activity Monitor and look for theses processes.

Cheers,
Max

[Stephen]

Hi Guys, finally managed to pair everything. Seems that I just have to be patient and wait a while for some reason.
Thanks for your help and suggestions.